Early Help

Early Help Offer

Our early Help offer is supported by our Pastoral Team.  The Pastoral Team use the framework of Working Well with Children and Families to ensure we offer the best services that we can. 

The Levels of Need have been identified in four broad levels of need: 

Level 1 needs - Universal • Most children, young people and families will experience challenges in their lives that impact on their wellbeing. Most families will be able to weather these challenges (are resilient to them) either without help from services, or with advice, guidance and support from universal services, including empathy and understanding. 

Level 2 needs - Universal Plus • Some children, young people and families will need support from people who know them well and have established relationships with them to meet some challenges where advice and guidance has not been enough to help the family achieve change or where a child or young person needs additional support to help them to thrive. 

Level 3 needs - Intensive • A small number of children, young people and families will experience significant difficulties and will need coordinated support from experts working with them to find sustainable solutions that reduce the impact of challenge on the wellbeing and development of children and young people. 

Level 4 needs - Specialist • In exceptional cases families need specialist, statutory support that is designed to maintain or repair relationships and keep families together wherever possible. In some very specific circumstances, the needs are so great that children need to be away from their family to ensure that they are protected from harm and in these circumstances the local authority becomes their “corporate parent”. 

Working Well with Children and Families 


Spring Hill School is on a journey to become a Thrive school, help children and young people feel safe, supported and ready to learn. Thrive has been providing training, tools and insights to organisations and individuals for over 25 years. Thrive offers a whole-setting approach to supporting the right-time social and emotional development of all children and young people. 

Benefits of Thrive

Help children and young people learn about their emotions and regulate their own behaviour.
Reduce exclusions and improve attendance and attainment by helping children and young people to engage with learning.
Strengthen links with parents and carers, ensuring a joined-up approach to supporting children and young people's emotional and social needs.

The Thrive Approach consists of: 

1. Thrive-OnlineTM (TOL) -  a web-based profiling, action-planning and progress monitoring tool enabling you to ensure the best outcome for each child or group. 

2. Thrive training -  focusing on the emotional needs of different age groups, informed by established neuroscience and attachment research, as well as child development studies and research into risk and resilience factors.